Privacy Policy

Last updated: July 30, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Pit Bikes Spares and Repairs, Unit 2 / 301 Morayfield Road, Morayfield, QLD 4506.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

• Country refers to: Queensland, Australia

• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

• Website refers to Pit Bikes Spares and Repairs, accessible from https://pbsrmoto.com.au

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

When You make a purchase through Our Service, We collect certain personally identifiable information necessary to process Your order and arrange delivery. This information is collected during our guest checkout process and may include:

• Contact Information: First name, last name, email address, and mobile phone number

• Shipping Information: Full delivery address including street address, suburb, state, and postcode

• Payment Information: Payment data is processed securely by Square, Inc. We do not store credit card numbers, expiry dates, or security codes on our servers

• Order Information: Product selections, quantities, and order history for order fulfillment and customer service

• Usage Data (as described below)

Note: We do not require account creation. All purchases are processed through our secure guest checkout system.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies to store certain information and enhance Your experience on Our Service. Cookies are small files placed on Your Device that help us provide essential functionality. You can instruct Your browser to refuse all Cookies, however, if You do not accept Cookies, You may not be able to use some parts of our Service, particularly the shopping cart functionality.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

• Essential Shopping Cart Cookies

  Type: HTTP-Only Persistent Cookies

  Administered by: Us

  Duration: 30 days

  Purpose: These Cookies store your shopping cart ID (cart_id) to maintain your cart contents as you browse our website and during checkout. These are essential for the e-commerce functionality and cannot be disabled without losing cart functionality. These cookies are HTTP-only for security and do not contain any personal information directly.

• Functionality Cookies

  Type: Persistent Cookies

  Administered by: Us

  Duration: 30 days

  Purpose: These Cookies remember Your preferences such as theme settings and other user interface preferences to provide You with a consistent experience across visits.

• Third-Party Service Cookies

  Type: Various

  Administered by: Square, Google

  Purpose: Payment processing services (Square) and mapping services (Google) may set their own cookies to provide their functionality. Please refer to their respective privacy policies for more information.

Third-Party Privacy Policies

Our Service uses third-party services that have their own Privacy Policies. We recommend that You review the privacy policies of these third-party service providers:

• Square, Inc. - https://squareup.com/legal/privacy

• Google LLC - https://policies.google.com/privacy

• Australia Post - https://auspost.com.au/about-us/privacy

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.

• To process Your orders: to manage Your purchases, process payments through our secure payment provider (Square), and fulfill orders through our shipping partners.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We share Your personal information with specific Service Providers to facilitate our services:
  • Square, Inc. - for payment processing, order management, and inventory services. Square processes payment information securely and we do not store credit card details on our servers.
  • Google LLC - for address autocomplete services through Google Places API and to display business reviews through Google Maps API.
  • Australia Post - for shipping cost calculations and delivery services within Australia.
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

We retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and as required by Australian law. Our data retention practices include:

• Shopping Cart Data: Cart information and associated cookies are retained for 30 days to maintain your shopping session.

• Order and Customer Data: Order information, customer details, and shipping addresses are retained for 7 years as required by Australian tax and business record-keeping requirements.

• Payment Data: We do not store payment card details. Payment information is processed and retained by Square, Inc. according to their data retention policies.

• Usage Data: Website usage data and analytics are typically retained for 2 years for business analysis and service improvement purposes.

We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and policies. You may request deletion of Your personal data subject to our legal retention requirements.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Since We operate a guest checkout system without user accounts, personal data deletion requests must be made by contacting Us directly using the contact information provided at the end of this Privacy Policy.

You may contact Us to request access to, correct, or delete any personal information that You have provided to Us. We will respond to Your request within a reasonable timeframe and in accordance with applicable Australian privacy laws.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or if you would like to access, correct, or delete your personal information, You can contact us:

• By visiting this page on our website: https://pbsrmoto.com.au/contact

• Phone: 0432 744 930 (Australian business hours)

• Business Address: Unit 2 / 301 Morayfield Road, Morayfield, QLD 4506, Australia

We will respond to your privacy-related inquiries within a reasonable timeframe and in accordance with applicable Australian privacy laws.